Returns & Exchanges

At Coffee Beanery, we take pride in the quality of our small-batch roasts and gourmet treats; if you are not completely satisfied with your purchase, we offer a 30-day return window for non-perishable items and dedicated support for coffee quality issues.

Return Process

• 1.
  Initiate Your Request

  Contact our customer service team via email or phone with your order number and a brief explanation of why you would like to return the product.

• 2.
  Verification and Approval

  Our team will review your request within 48 hours to ensure it meets our freshness and safety standards before providing a Return Merchandise Authorization (RMA) number.

• 3.
  Package and Ship

  Securely pack the items in their original packaging, clearly mark the RMA number on the outside of the box, and use a trackable shipping method to send it back to our roasting facility.

• 4.
  Refund Processing

  Once your return is received and inspected, we will issue a refund to your original payment method or provide a replacement shipment within 5-7 business days.